All of our solutions are created with organizational strategy in mind according to ARMA's Principles. We don't just look at the risk issues, or how to get a neat piece of technology installed. We look at what goals the organization has in mind, the corporate culture, the budget for the project, review what the Principles Assessment indicates and then look at what is possible. More often than not, a few minutes of discussion and thinking with our customers often produces a solution that not only solves an immediate pain, but also creates opportunities for improving business processes, sharing information, and getting employees to do the one thing the experts are telling us they won't do: file documents.
The IRAD Records Continuum
We take a much broader view of the continuum with three dimensions, five spheres, and four pressures. Each sphere must take account of its own contents as well as the requirements placed on it by the spheres it encompasses or encompassing it. The smallest is the Artifact which can be as simple as the complete records of the construction of Hoover Dam or an invoice. The second sphere is the User, the third is the Workgroup, the fourth is the Organization, and the fifth is the Stakeholders. The X-axis is the measure of requirements by each sphere, Y-axis is time, and the Z-axis is the requirements of the business process. As with any strategic activity, Politics, Economics, Social Change, and Technology--all broadly understood, must be considered for each and every Artifact and Records Series.
This is not complicated, nor does it take more time than traditional records management analyses. It is simply a different approach, a different strategy for ensuring not only compliance for an organization's information, but that all organizational information can be used for intelligence--business intelligence, semantic intelligence, competitive intelligence and knowledge management.
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